Shipping Policy
At DecreeX, we aim to provide you with a seamless shopping experience, including fast and reliable shipping. Please review our shipping policy below:
Shipping Rates & Delivery Time
- Standard Shipping: Typically arrives within 5-7 business days (US domestic).
- Express Shipping: Typically arrives within 2-3 business days (US domestic).
- International Shipping: Delivery times vary by country, typically 7-14 business days.
- Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Processing
- All orders are processed within 1-2 business days (Monday through Friday, excluding holidays).
- Orders placed on weekends or holidays will be processed the following business day.
Shipping Confirmation & Tracking
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- You can track the status of your order directly through the shipping carrier’s website or via the tracking link provided.
Shipping Restrictions
- We currently ship worldwide.
- Some items may be restricted for shipping due to size, weight, or legal regulations.
Undeliverable Packages
- If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange for reshipment. Additional shipping charges may apply.
International Orders
- For international orders, customs duties, taxes, and import fees may apply and are the responsibility of the customer.
- We recommend checking with your local customs office for details before placing your order.
Lost or Damaged Shipments
- If your order is lost or arrives damaged, please contact our customer support team immediately at [email or phone number]. We will work with the carrier to resolve the issue as quickly as possible.
Need Help?
If you have any questions regarding shipping or need assistance with your order, feel free to contact our customer support team.
Thank you for shopping with DecreeX!
